PYM that trades under Real Concept Ltd aims at providing the best mobile recharge services at affordable rates. Before using our site for making a purchase, you need to accept our terms and conditions. If you are not satisfied with our business policy, you are requested not to make any purchase.
Purchase Services in Good Faith
It is a major offense to buy any service through fraudulent means. Users have to note that services drawn through this website should not be used for fulfilling any unlawful purpose. Before using the site, you should ensure that you reached the minimum age of 18 years. If you are underage, then you should have the parental consent.
Provide Accurate Information
Whenever you visit our website, ensure that you provide accurate in personal information. If any changes take place regarding your contact number, bank details or other information, you should bring those to immediate notice of our concerned representatives, so that the order processing does not get hampered.
While registering with us, it is your responsibility to protect your password. For attaining secure browsing experience, you should change your password from time to time. If we find that your account is liable for infringement, we may terminate or suspend activities without issuing a further notice. In addition, you agree to notify us in case you feel that your confidentiality has been compromised. We would take steps accordingly so that you can stay updated with our services and make purchases.
We Take Legal Actions
Debit or credit card is a criminal offense. At PYM, we use automated tools to ensure that a credit or debit card is used by the genuine holder. We track every financial transaction. In case we find that our services have been procured for fulfilling fraudulent goals, we handover the case to governmental agencies for taking legal actions.
We Use Information for Administering Your Account
PYM is the sole proprietor of information collected through its website. We never share, sell or rent your personal information to third parties for marketing or fulfilling any other purposes. We collect, retain and use the information that is required for monitoring your account. Such information includes your phone number, communicating address, name, email address, etc gathered through an applicable process.
We aim for attaining 100% customer satisfaction. For that reason, the company invests substantial time and other resources to developing top-notch services. Sometimes, you may face service failure issues. We will analyze the situation accordingly and refund your purchase amount.
However, once the top up has been sent successfully or probably it was sent to the wrong number by the sender, we cannot refund money. So, it's always advisable that sender should make sure that they only enter the actual telephone number that they want to send the top up.
Terms and Conditions are Subject to Change
Based on market conditions, the terms and conditions are subjected to change. We reserve the rights for changing processing fees, etc without notifying you in advance.
We would not take any liability in case errors occur while providing your personal information. Once the recharge request is accepted by the operator, it becomes the responsibility of the operator for completing the recharge.
If you have issues regarding our terms and conditions, contact our customer care department at support@PYM.in